COMPLIANCE MANAGER FIELD BASED £35k + Car allowance
Colosseum Dental Ltd, are a market leading dental company, with over 80 dental practices across the South of the UK and combined with clinics across Norway, Denmark, Sweden, Switzerland, Finland and Italy, make up the pan-European group, known as the Colosseum Dental Group.
We are currently seeking an experienced Compliance Manager
Role: Compliance Manager
Reports to: Head of Performance & Quality Assurance
To ensure Colosseum Dental practices and the organisation is compliant within the key regulations assessed by both NHS England/CQC/GDC
To implement systems and processes for practice managers and area business managers to roll out within their practices bringing together standardisation.
To ensure Practice Managers and Area Managers are calibrated with regards to compliance and enable to roll out new systems and processes.
Provide and update training guides and tools to ensure these are adopted within the practices and training provided.
Responsible for updating key policy changes which are in line with key regulators.
Information governance officer/ lead, responsible for all IG and data protection related issues as well as lead for investigation data protection breaches.
• Business Unit Leaders – Regional Operations Manager/s & Head Office Department Managers
• Compliance and Clinical Managers
• Practice Managers
• Recruitment team
• HR Director and HRBPs
• Head Office Team
Responsible for developing the mandatory staff training programme through the Virtual College both for all staff within the organisation.
Provides regular reporting on staff compliance against the mandatory training programme Developing and maintaining relationships with training providers.
To undertake and lead a Practice Manager Compliance Induction programme for organisation, to review basic compliance, introduce CQC as well as registered manager requirement.
To provide key expertise and training to trainee dental and nurses around the process of the decontamination room and surgery logs.
2. Care Quality Commission
Responsible for the delivery of CQC inspections ensuring there is a process in place for practices to achieve against the regulations.
Responsible for ensuring action and completion of any breach/requirement notices and enforcement actions from a CQC inspection for the allocated practices.
Responsible for ensuring compliance against the registered manager position across the allocated registered locations- this includes supporting with the application process, submitting.
Providing key learning to would be registered managers in preparation for CQC assessor interview and responsible for ensuring pass rate.
Responsible for updating CQC with all notifications, registration changes, incidents. Maintaining and keeping up to date all CQC registration information for the registered locations.
3. Practice Compliance Visits
Responsible for undertaking compliance visits and audits for CQC and NHS England which includes the following.
Following compliance visits to escalate compliance action plans as required to both practice managers and area managers.
To escalate any facilities issues to property services and to ensure these actions are complete within the correct timescales.
To undertake unannounced compliance visits.
To provide expert advice to practices and the organisation in relation to infection control, legionella, radiation and other key compliance areas.
Maintain and be responsible for the management of the nerve centre in respect of all compliance updates, developments and publications.
To develop regular compliance blogs on key hot topics via the nerve centre.
Responsible for managing the information governance toolkit submissions on behalf of the practices and ensures the organisation is in line with the key requirements.
Responsible for the management of all NHS choices responses on behalf of practices and ensures timely responses to patient queries.
Contributing to Compliance board reports and inputting into recommendations to committee.
4. Risk Assessment
Assist and support practices with the risk assessment processes required and appropriately cascade concerns.
Assist with preparing standard and ad-hoc information and data reports to regulators and management teams as required.
Prepare and manage on a regular basis appropriate and timely reporting on compliance and regulatory issues to the Assistant Director of Performance and Quality Assurance, including suggested mitigating actions.
Assist with preparing and co-ordinating reports on compliance developments as required
6. Policy and Procedure Development
Review compliance policies and procedures on a regular basis to ensure they comply with statutory and regulatory requirements
Where relevant participate in the development and implementation of other policies and procedures, ensuring regulatory and legislative requirements are met.
7. External Relations
Support the Directorate in the development and maintenance of effective and efficient interaction with the regulators in relation to dentistry, ensuring Colosseum Dental is appropriately represented.
4. STANDARD REQUIREMENTS
Confidentiality: Confidentiality/data protection regarding all personal information and Trust activity must be maintained at all times (both in and out of working hours) in accordance with professional codes of conduct and relevant legislation such as the Data Protection Act. The post holder should ensure that they are familiar with and adhere to all Trust Information Governance policies and procedures. Any breach of confidentiality will be taken seriously and appropriate disciplinary action may be taken.
Code of Conduct: Maintain a consistently high standard of conduct and to provide the highest standard of service in accordance with the Trust Code of Conduct for all employees.
Equal Opportunities: Promote the concepts of equality of opportunity and managing diversity Trust wide.
Professional standards and performance review: Maintain consistent high professional standards and act in accordance with the relevant Professional Code of Conduct. Employees are expected to participate in the performance review process.
Service/Departmental standards: Support the development of performance standards within the Service/Department to ensure the service is responsive to and meeting the needs of its customers.
Finance: All Trust staff will comply with financial processes and procedure
Safeguarding: The Trust has a responsibility to ensure that all children/young people and adults are adequately safeguarded and protected.
Skills and Experience
• Detailed knowledge of the key dental regulators and standards required.
• Detailed knowledge of Care Quality Commission and regulations associated with Dental Practices
• Experience of communicating with regulators and assisting with regulatory enquires and inspections.
• Up to date skills, knowledge and experience in compliance within dentistry.